UltraSoulAI Terms of Service

UltraSoulAI (hereinafter: the Service) is a mobile and web application providing nutrition-analysis services for endurance athletes (ultra running, triathlon, long-distance cycling), based on artificial-intelligence models and data from sports integrations (Strava, Garmin Connect).

The Service includes:

• Analysis of how a race went and nutrition recommendations (What Went Wrong Analyzer)
• Generating a fuelling plan for an upcoming race (Race Pack Builder)
• Analysis of training correlations based on Strava data (Training Intelligence)
• Recommendations of supplement products together with dose and timing

The operator of the Service is Grzegorz Walencik, Tuwima 2/5, 82-300 Elbląg, Poland (hereinafter: the Operator). Contact: kontakt@ultrasoul.pl.

The analyses and recommendations generated by the Service are for information and education only, and do not diagnose, treat or prevent any illness or medical condition. They do not constitute:

• Medical advice, a medical diagnosis or treatment
• Advice from a registered dietitian
• Pharmaceutical advice

Before acting on any nutrition or supplement recommendation — especially if you have a chronic condition, are pregnant or breastfeeding, or take medication — consult a doctor or a registered dietitian.

The Operator is not liable for:

• Health effects arising from applying the Service’s recommendations
• Nutrition, training or race decisions made on the basis of the analyses
• The accuracy of data originating from external providers (Strava, Garmin) — the Service processes data in the form made available by the user or the source platform
• Temporary unavailability resulting from outages at infrastructure providers (Anthropic, Supabase, Railway, Vercel)

The Operator’s liability for free services is excluded to the fullest extent permitted by applicable law. For paid services, the Operator’s total liability is limited to the fees paid by the user in the 12 months preceding the event giving rise to liability. Nothing in these terms excludes or limits the Operator’s liability where it cannot lawfully be excluded — including liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for any non-waivable rights you have as a consumer (for UK consumers, this includes your rights under the Consumer Rights Act 2015).

By using the Service, the user undertakes to:

• Provide true and complete data in the analysis forms — the quality of the recommendations depends directly on the accuracy of the input data
• Use the Service as intended (without automation scripts, without circumventing rate limits)
• Not share their account with third parties
• Not share data from the Service in a way that infringes the Operator’s intellectual property rights (see §4)
• Have full legal capacity (18+)
• Independently assess whether the recommendations are appropriate for their state of health — if in doubt, consult a doctor or dietitian

The Operator reserves the right to block the account of a user who breaches these terms, in particular in the case of attempts at unauthorised access to the system or abuse of the AI services.

All rights to the Service, including its graphical elements, source code, product and supplement-interaction database, AI prompt system and educational content, belong to the Operator and are protected under the Copyright Act and the Database Act.

The user obtains a non-exclusive, time-limited licence to use the Service solely for their own, non-commercial use.

The following is prohibited:

• Copying, modifying or distributing the Service’s content without the Operator’s written consent
• Using the AI analyses to train competing models
• Automated scraping of the Service’s content
• Reverse-engineering the mobile or web app code

Data entered by the user (form answers, integration data) remains their property. The Operator obtains the right to process it to the extent necessary to provide the service, in line with the Privacy Policy.

The Service allows integration with external platforms (Strava, Garmin Connect). Using an integration is governed simultaneously by:

• These terms of service
• The terms of service of the relevant source platform

Garmin Connect: Once the user’s authorisation (OAuth2) is obtained, data from Garmin Connect is transferred to the Service. From the moment of transfer, the data is governed solely by the UltraSoulAI Privacy Policy. Garmin is not responsible for the processing of this data by the Service. The user can disconnect the integration at any time, which deletes the authorisation tokens and the synced data.

Strava: The Service respects the Strava API Agreement. Data from Strava activities is fetched at the user’s request and used solely to generate AI analyses.

In matters not regulated by these terms, the following apply:

• The Act of 23 April 1964 — the Civil Code
• The Act of 18 July 2002 on the provision of electronic services
• The Act of 30 May 2014 on consumer rights
• Regulation (EU) 2016/679 (GDPR)

Disputes will be resolved by the ordinary courts with jurisdiction over the Operator’s registered seat (Elbląg, Poland), subject to the rules on court jurisdiction in disputes with consumers. Nothing in these terms deprives you of the protection of the mandatory consumer law of your country of residence. If you are a consumer resident in the United Kingdom, you keep the protection of mandatory UK consumer law (including the Consumer Rights Act 2015) and may bring or defend proceedings in the courts of your place of residence.

Where alternative dispute resolution (ADR) is available, a consumer may use it. The EU Online Dispute Resolution platform does not cover UK consumers and is no longer in operation; a UK consumer may instead refer an unresolved complaint to a certified ADR provider where one applies.

The Operator reserves the right to change these terms in the event of:

• Changes in applicable law
• Expansion of or changes to the Service’s functionality
• Changes to the business model (e.g. the introduction of paid services)

We will give 14 days’ notice of material changes via:

• A notice in the app
• An email to the address provided at registration

Continued use of the Service after the changes take effect constitutes acceptance of them.

Email: kontakt@ultrasoul.pl
Correspondence address: Grzegorz Walencik, Tuwima 2/5, 82-300 Elbląg, Poland

We handle complaints within 14 days of receipt.